summer resident assistant 26-27
Cameron University is seeking dedicated and reliable Summer Resident Assistants to support the Summer Housing Program from May 11th to August 10th. This student-focused position offers the opportunity to develop valuable customer service, leadership, and administrative skills in a fast-paced, dynamic environment.
Summer Compensation:
• Summer Housing waiver provided.
• This position offers a stipend of $125 per week.
Key Responsibilities:
Community Development – Summer Engagement Responsibilities:
• Bulletin Boards & Summer Communications: Maintain and update community bulletin boards to provide timely information on summer programs, events, and resources for residents.
• Summer Program Support: Assist with the planning and execution of one summer program, ensuring participant engagement.
• Door Decoration for Residents: Create and maintain one door decoration initiative to welcome summer residents and enhance community spirit.
• Customer Service & Operations:
o Serve as a knowledgeable resource for summer guests and staff regarding available services and community operations.
o Wear summer programs assistant apparel and nametag while on duty.
o Greet guests and residents with a positive attitude and provide assistance with inquiries or concerns.
o Prioritize resident and guest needs and escalate issues as appropriate.
Administrative and Operational Tasks:
• Desk Operations: Work up to 20 hours per week at the desk, assisting with daily operations, including guest check-ins/check-outs, distributing check-in materials and keycards, and maintaining building signage.
• Serving On-Call and Crisis Management: Provide 24/7 on-call support, including during holidays, breaks, and university closures. Respond to crises promptly, ensuring proper actions are taken to maintain safety and resolve issues quickly and effectively.
• Summer Camps and Conferences Assistance: Assist with summer camps and conferences by managing key distribution, handling lockouts, and assisting with other tasks as assigned related to the operations of summer events and programs.
• Work Orders, Resident Move Support & Management: Submit and track maintenance work orders to ensure timely resolution of facility issues; assist summer residents with move-in and move-out processes; and help manage residents by addressing questions, concerns, and general housing-related needs to ensure a positive living experience.
Teamwork and Communication:
• Attend and actively participate in weekly staff meetings throughout the summer.
• Be present for all assigned shifts and responsibilities.
• Work cooperatively with fellow student staff members and maintain strong communication across the team.
• Complete other duties as assigned by supervisors.
Qualifications:
• Current Enrollment: Must be a student at Cameron University with a minimum GPA of 2.5 or higher.
• Strong interpersonal and communication skills.
• Ability to prioritize tasks and provide excellent customer service.
• Ability to work independently and as part of a team.
• Responsible, reliable, and punctual.
• Ability to handle on-call responsibilities and provide assistance during emergencies or issues.
• Previous customer service or student housing experience is preferred.
• Must adhere to strict confidentiality regarding all sensitive information.
• Must comply with the Student Code of Conduct, Housing terms and conditions, and University employee protocols. Violations may result in disciplinary action or termination.
• The university reserves the right to terminate this position considering several factors, including job performance, inappropriate behavior, tardiness, and other concerns that may lead to termination.
How to Apply:
To apply for the Summer Resident Assistant position, please submit a cover letter and resume that highlights any relevant customer service or student housing experience by April 11th. Include specific examples of how your previous experience would make you a strong fit for this position
