ITS Help Desk Student Technician

The ITS Help Desk has openings and is seeking a Student Technician. The Student Technician position is ideal for a student with existing tech skills. Duties include (but are not limited to) phone support, remote support, and on-site support for faculty and staff on campus; troubleshooting hardware and software; assisting with the training of new work-study employees; and working on projects to further assist the support capabilities of the Help Desk.

MINIMUM QUALIFICATIONS

Must have a working knowledge of and experience with Windows 7/8/10, Office 2016, 2019, 2021, Adobe Products, cleaning/repairing computers infected with spyware/malware, Internet support of Aggie Access, hardware components, and hardware troubleshooting/upgrades/replacements. Applicants must be currently enrolled at Cameron University to qualify for the work-study position.

MINIMUM QUALIFICATIONS

A working knowledge of and experience in a Help Desk environment would be considered a plus. Expertise in mobile devices such as smartphones and tablets would also be an advantage.

APPLICATION PROCEDURE

Please download the application. Deliver completed applications, along with cover letter, current transcript, current class schedule, and resume, to:

John Cunningham - Help Desk Coordinator
Information Tech Services
CETES, Room 106

DEADLINE

Applications will be accepted until the position is filled.