Wireless Troubleshooting - DNS


Under Network Connections, right-click on your Wi-Fi adapter and select Properties.  Network Connections may be accessed in Control Panel or right-clicking on the wireless network icon in the bottom-right corner of the desktop on the taskbar and selecting either Properties or Open Network and Sharing Center.  That should open a window similar to the window below.  In the window below, you may need to uncheck the box for TCP/IPv6 and click OK.   Then, open the Properties window again and select “Internet Protocol Version 4 (TCP/IPv4)”.  Click Properties.

Local Area Connection Properties

After clicking Properties for TCP/IPv4, the window below should appear.  Make sure that “Obtain an IP address automatically” and “Obtain DNS server address automatically” are selected.  Click the Advanced button.

Internet Protocol Version 4

In the Advanced TCP/IP Settings, verify that no DNS server addresses are listed in the top window.  If there are, remove them.  Click the WINS tab.

Advanced TCP/IP Settings

Under the WINS tab, verify that there are no WINS addresses.  If there are, remove them. Click OK until all windows are closed. 

Advanced TCP/IP Settings WINS tab