Printing
1. I am unable to print (network printer):
Network Printer: Determine if others can print to the printer. If others cannot print to the printer, turn off the printer and restart the printer after 5 minutes. Check to insure the network cable is secure both at the back of the printer and at the wall jack. If still unable to print, contact the Help Desk.
Local Printer: Check to insure the printer cable is securely attached at the rear of the computer and at the rear of the printer. Reboot both the printer and the computer. If still unable to print, click Start/Settings/Printers right-click the icon for the printer, select Properties, go to the Details tab, click the Spool Settings button, and select the "Print directly to the printer" option button. Restart the computer.
2. My printing isn't going to my envelope feeder: Check to see that the envelope feeder is seated properly - remove and reseat in the printer.
3. The print quality on my printer isn't good: Chances are the printer is getting low on toner. You can sometimes extend the life of a network printer's toner cartridge by removing it and shaking it.
4. Setup a network printer:
There are two ways to set up your Windows 2000 or Windows XP computer to access one of the University's networked printers: directly connecting through the server or using Active Directory Via the find printers wizard. Both have advantages and disadvantages. At this time, we recommend you use whichever method you are most comfortable with. As we develop Active Directory more fully we will begin to encourage our customers to use the Active Directory method of connecting to networked printers.
Connecting to a Printer Directly through the Server
- Click Start > Run.
- In the Open field, type in \\ followed by the server name. For example if you wanted to attach to the
