Networking

I can't get to the internet / server:


1. Check to see that your network cable connections are secure both at the back of your computer and at the wall jack.


2. Go to the start menu and select Run.... Then type cmd in the box and click OK.


3. At the C:\> prompt type ipconfig. Then press Enter. Your IP address, subnet mask and default gateway will be returned to you.

4. If you want more detailed information about your network connection, type ipconfig /all at the prompt. Here you can get the same information as ipconfig with the addition of your MAC (hardware) address, DNS and DHCP server addresses, IP lease information, etc.

5. If you are having trouble with your ResNet connection, it may be fixed by releasing and renewing your IP address. Type ipconfig /release at the prompt and press enter. Then type ipconfig /renew and press enter again. If your connection is okay, a valid IP address, subnet mask and default gateway will be returned to you after a few seconds.